Privacy Policy

Last Updated: January 2025

Introduction

mDNA Digital (''mDNA,'' ''we,'' ''us,'' or ''our'') is a growth marketing and go-to-market execution company that respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, maintain, and disclose information collected from users of our website mdna.digital and our marketing services.

We believe in transparency and operate by consent. Please familiarize yourself with our Privacy Policy and contact us with any questions or concerns, which we will address promptly.

About mDNA

mDNA is a growth marketing company providing modular, execution-ready GTM solutions including branding, account-based marketing (ABM), product marketing, performance marketing, and GenAI-powered marketing execution services. We help businesses build scalable growth systems without the overhead of full-time hires.

Information We Collect

Personal Information You Provide

We collect information you voluntarily provide when you:

  • Contact us through our website forms or email

  • Subscribe to our newsletter or updates

  • Request information about our services

  • Engage with our content or marketing materials

  • Participate in surveys or feedback requests

This may include:

  • Name and contact information (email, phone, address)

  • Company information and job title

  • Marketing and business needs information

  • Communication preferences

  • Any other information you choose to provide

Automatically Collected Information

When you visit our website, we automatically collect certain information, including:

  • IP address and geographic location

  • Browser type and version

  • Operating system

  • Pages visited and time spent on site

  • Referring website or source

  • Device information and screen resolution

  • Date and time of visits

How We Collect Information

Website Interactions

Information is collected through various touchpoints:

  • Contact forms and service inquiry forms

  • Newsletter subscription forms

  • Website analytics and tracking

  • Marketing campaign interactions

  • Email communications and responses

Analytics and Tracking Technologies

To improve our services, marketing efforts, and website experience, we use various analytics and tracking tools, including but not limited to:

  • Google Analytics — for website traffic analysis and user behavior insights

  • Google Tag Manager — for managing tracking codes and marketing tags

  • LinkedIn Analytics — to measure engagement and effectiveness of our LinkedIn marketing campaigns

  • HubSpot — for contact management, email marketing, and marketing automation

  • Leadfeeder/Dealfront — to identify company-level visits to our website based on IP address for B2B outreach optimization

  • Microsoft Clarity — to analyze user sessions and improve user experience

  • Facebook/Meta Pixel — for retargeting and advertising campaign optimization

  • Other marketing analytics tools designed for performance measurement and retargeting campaigns

These tools collect data such as IP addresses, browser type, operating system, page views, marketing interaction data, and engagement metrics to help us understand how visitors use our site and engage with our marketing activities.

Cookies and Similar Technologies

Our website uses cookies and similar tracking technologies to:

  • Remember your preferences and settings

  • Analyze website traffic and user behavior

  • Deliver personalized content and advertisements

  • Measure marketing campaign effectiveness

  • Improve website functionality and user experience

You can manage cookie preferences through your browser settings, though this may affect certain site functionality.

How We Use Your Information

Service Delivery and Communication

We use your information to:

  • Respond to your inquiries and provide requested information

  • Deliver our marketing and GTM services

  • Communicate about projects, updates, and service-related matters

  • Process service agreements and transactions

  • Provide customer support and technical assistance

Marketing and Business Development

  • Send newsletters, updates, and marketing communications (with your consent)

  • Conduct market research and gather feedback

  • Improve our services and develop new offerings

  • Analyze website usage and optimize user experience

  • Conduct retargeting and advertising campaigns

  • Generate business insights and performance reports

Legal and Administrative Purposes

  • Comply with legal obligations and regulatory requirements

  • Protect our rights and prevent fraud or misuse

  • Maintain records for business and legal purposes

  • Respond to legal requests and court orders

Information Sharing and Disclosure

We Do Not Sell Your Information

We do not sell, trade, or rent your personal information to third parties for their marketing purposes.

Service Providers and Partners

We may share information with trusted third-party service providers who assist us in:

  • Website hosting and maintenance

  • Email marketing and automation

  • Analytics and performance measurement

  • Payment processing (for paid services)

  • Customer support and communication tools

  • Marketing campaign execution and management

These providers are contractually obligated to protect your information and use it only for specified purposes.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity, subject to the same privacy protections.

Legal Requirements

We may disclose information when required by law or to:

  • Comply with legal processes or government requests

  • Protect our rights, property, or safety

  • Investigate suspected fraud or violations of our terms

  • Respond to emergency situations

Aggregated and Anonymous Data

We may share aggregated, anonymized data that cannot identify individual users for:

  • Industry research and benchmarking

  • Service improvement and development

  • Marketing and business development purposes

Your Data Rights and Choices

Access and Control

You have the right to:

  • Request access to your personal information

  • Update or correct inaccurate information

  • Request deletion of your information (subject to legal requirements)

  • Opt out of marketing communications

  • Object to certain processing activities

  • Request data portability (where applicable)

Communication Preferences

You can control your communication preferences by:

  • Using unsubscribe links in our emails

  • Updating your preferences in our communication center

  • Contacting us directly with your preferences

  • Managing cookie settings in your browser

Data Security

Protection Measures

We implement appropriate technical and organizational security measures to protect your information, including:

  • SSL encryption for data transmission

  • Secure data storage and access controls

  • Regular security assessments and updates

  • Employee training on data protection

  • Incident response and monitoring procedures

Data Retention

We retain your information only as long as necessary for:

  • Providing services and support

  • Complying with legal obligations

  • Resolving disputes and enforcing agreements

  • Legitimate business purposes

International Data Transfers

If you are located outside the country where our servers are located, your information may be transferred, stored, and processed in other countries. We ensure appropriate safeguards are in place for international transfers in compliance with applicable privacy laws.

Data Breach Notification

In the event of a data breach that may compromise your personal information, we will:

  • Notify affected users via email within 72 hours of discovery

  • Provide details about the breach and steps being taken

  • Offer guidance on protective actions you can take

  • Comply with all legal notification requirements

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, services, or legal requirements. When we make material changes, we will:

  • Post the updated policy on our website with a revised date

  • Notify users via email if significant changes affect their rights

  • Provide appropriate notice as required by law

We encourage you to review this policy periodically to stay informed about how we protect your information.

Legal Basis for Processing (GDPR)

For users in the European Union, our legal basis for processing personal information includes:

  • Consent: When you provide explicit consent for specific activities

  • Contract: When processing is necessary to fulfill our service agreements

  • Legitimate Interest: For business operations, marketing, and service improvement

  • Legal Obligation: To comply with applicable laws and regulations

Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

mDNA Digital

Website: https://mdna.digital

Your Consent

By using our website or services, you consent to this Privacy Policy. If you do not agree with this policy, please do not use our website or provide personal information. Your continued use of our services after policy changes constitutes acceptance of the updated terms.